This paper depicts the different criteria and attributes of various public
transport services that run in Kathmandu. Buckley’s fuzzy-AHP method
was used to determine the weights of criteria. Twenty Experts, who
include Multi Stakeholders from Policy Makers to Researchers to
Academicians to Advocates, were consulted to evaluate the criteria
to construct pairwise comparison matrix. An overall ranking of the
Hierarchy priorities of criteria and attribute was a result of this AHP
analysis. The result of the research is weightage for each criterion and
its respective attributes. From the analysis, criteria “Safety of Vehicles”
has gained the highest weightage. The criteria and attributes will be used
as elements to improve the user’s satisfaction of the Public Transport.