This paper depicts the different criteria and attributes of various public

transport services that run in Kathmandu. Buckley’s fuzzy-AHP method

was used to determine the weights of criteria. Twenty Experts, who

include Multi Stakeholders from Policy Makers to Researchers to

Academicians to Advocates, were consulted to evaluate the criteria

to construct pairwise comparison matrix. An overall ranking of the

Hierarchy priorities of criteria and attribute was a result of this AHP

analysis. The result of the research is weightage for each criterion and

its respective attributes. From the analysis, criteria “Safety of Vehicles”

has gained the highest weightage. The criteria and attributes will be used

as elements to improve the user’s satisfaction of the Public Transport.

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